De-escalation – “The application of various psychological, verbal and/or less lethal techniques, tactics and less-lethal defensive weaponry upon a non-compliant, verbally/physically resistive and/or threatening subject with the objective(s) of modifying and reducing resistive/threatening/violent behavior and/or seeking compliance with instruction, orders, detention and/or arrest.”
The New Castle City Police Department strives to provide service in a fair and un-biased manner. New Castle City officers receive training in Implicit Bias, fair and impartial policing and cultural diversity.