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The City of New Castle Police Department - Delaware

To Protect and to Serve the residents and visitors of New Castle

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Frequently Asked Questions

How do I get a copy of a Police Report?

Crime Report

Copies of a crime reports are not released to anyone other than the stated victim unless directed by a court order.  In the case of a minor child, a custodial parent or legal guardian may obtain the Victim’s Copy.

Victims who do not receive a copy of their report on scene should receive a victim’s assistance card. (Illustrated below) Victims who want a copy of their report must appear in person with a photo ID. (M-F between 8:30 am and 4:00pm.)  Victims are encouraged to bring the victim’s assistance card for faster results in locating the report.

Crash Report

The driver and / or the owner of a vehicle involved in a crash are eligible to receive a copy of the crash report.  The current cost of a crash report is $25.00.

To obtain a copy of a crash report, you should call 322-9800 (M-F 8:00 am to 4:00pm) and ask for the police secretary.  For faster results in locating your crash report it will be helpful if you have the Crash Information Exchange Form available.

Not all collisions are investigated.  Most private property collisions will not have a crash report associated with them but if the police were dispatched and facilitated the information exchange, there will be a complaint number associated that you can provide insurance companies.

 

Traffic Ticket

If you received a Uniform Traffic Summons (Ticket) and lost or misplaced your copy, you may appear in person and with valid identification receive a copy at no charge.

If you wish to dispute the ticket, that process takes place in the Court with jurisdiction.

How do I get my vehicle out of impound?

The New Castle City Police Department contracts with Craig’s towing and all vehicles are stored at their yard.  If your vehicle is being held you should have received a tow slip with release instructions.  If you do not have the slip, call 322-9800 M-F 8am -4:30 for instructions.  After hours call 573-2800 and ask for an on-duty patrol officer.

Vehicle releases will not be issued without the following:

  1. Proof of ownership/registration
  2. Proof of Insurance
  3. Valid Driver’s license.

What are the jurisdictional boundary lines of New Castle City?

Click on this link for a jurisdictional map of the city.

If You Have Any Other Questions, Feel Free To Contact Us Here

New Castle City Police Department

New Castle City Police Department

1 week 1 day ago

New Castle City Police are requesting the public's help with identifying the individual shown below in reference to a theft at the Staples in Airport

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New Castle City Police Department

New Castle City Police Department

2 weeks 5 days ago

Remembering Dr. Martin Luther King Jr.

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Recent Posts

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NCPD

 

302-322-9800
Police@newcastlecity.delaware.gov

1 Municipal Boulevard
New Castle, De 19720

 

Important Links

  • The City of New Castle
  • Delaware Attorney General’s Office
  • New Castle County Police
  • Delaware State Police
  • MORE

About Us

  • Meet the Officers
  • History
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FAQ’s

  • How do I get a copy of a Police Report?
  • What are the jurisdictional boundary lines of New Castle City?

Emergency Information

  • POLICE: Call 911
  • FIRE/EMS: Call 911
  • NON-EMERGENCY:
    302-573-2800
  • POLICE DEPARTMENT:
    302-322-9800
  • POLICE: Call 911
  • FIRE/EMS: Call 911
  • NON-EMERGENCY:
    302-573-2800
  • POLICE DEPARTMENT:
    302-322-9800

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